Humanatic - Department

Department category in Humanatic is really easy to earn some bucks. You will have to listen carefully in the starting and ending of the calls. We could easily find the department at the  starting of the call. To make sure that the call was connected, we will have to listen last few seconds of the call. This method will work for almost 80% of the calls.Please find the possible cases that we may come in. We could discuss about the inventory discussion in this post.

Comment below if I missed anything / to add some points.

Sales:

• To reach the sales department 

• Enquiry related to sales.

Service:

• To reach the service department.

• Enquiry regard to service 

Parts:

• To reach the parts department.

• Enquiry related to parts.

Other:

• To reach a department other than sales, service, or parts.

Could not be determined:

• If couldn’t not able to determined the department.

Correction: Call Not connected to a qualified agent 

• If no live conversation.

• Reached voicemail and no message left.

• Wrong number.

• If caller dint respond after connecting with the agent 

• Hung up during the bridge greeting.

• Fax machine /Spam/ any other noise/ Junk call